My Client List

Arnotts	Documentation of finance procedures and IT systems and procedures prior to a Sarbanes-Oxley audit at Arnotts
Astra-Zenica	Training for factory staff on the use of an SAP application to be delivered by CBT across a LAN.
Australian Commission on Quality and Safety in Healthcare	Development of a set of fact sheets on Open Disclosure.
BOC Gases	Production of a multimedia CBT training system via CD-ROM on Safety, Health, Environment, Quality (SHEQ) for managers.
Boral Ltd	User guides for a new billing and hiring system at Boral.
CountryLink	Upgrade of CountryLink’s Passenger Attendant induction training to Certificate II in Transport & Distribution (Rail Operations)
CPA Software Solutions Pty Ltd	Preparation of user guides for new software products; review and updating existing documentation for new releases of existing products.
Dry-Treat	Update Dry-Treat's reference materials and product handbook
H.J. Heinz	BPCS work instructions
Huhtamaki	Induction training for factory and office staff, including OH&S, EEO and other company polices delivered by CBT
News Limited	Preparation of a Request for Proposal (RFP) for a new circulation and subscription system at News Limited
Pfizer	Work instructions for Pfizer’s research and development staff.
RailCorp	Development of RailCorp’s safety refresher training for network operations personnel (signallers, train controllers, shunters and superintendents)
RAMS Home Loans	Conversion of RAMS home loans policies into an on-line format
Ricoh	IT systems, policies and procedure documentation
Salvation Army	User guide for their Volunteer Management System
Ricoh	IT systems, policies and procedure documentation
SWTE Ltd	Development of training materials and user documentation for an on-line shared accommodation management system
Telstra	Work instructions for Telstra’s Managed Server product.
Unisys	Update user documentation for the new release of the Unisys Enterprise Application Environment (formerly known as LINC)
Westpac	Documentation of processes and procedures at the Westpac Processing Centre in Concord West
Van Leer Group	Documentation of business processes and procedures and preparation of training materials for Van Leer Australia's upgrade of BPCS
Verizon Business	Documentation of the American Express voice and data networks in the Asia – Pacific region to assist Verizon Business prepare an outsourcing proposal.